BCG Matrix
Innovation Alphabet
BCG Matrix
in a nutshell
Stars, dogs, cows, and question marks. These are not characters from a Disney movie, but the areas that make up the diagram of the Boston Matrix, also known as BCG Matrix. In 1968, the Boston Consulting Group designed a strategic planning tool used for portfolio analysis, which looks at market growth rates and Relative Market Share.
HOW TO Use THE BCG MATRIX

• Question marks: The upper left quadrant contains products or brands that have recently entered the market. They are characterized by high market growth, but also by low market share, because they may require large investments. The question mark is due to the fact that, still, nobody can determine their future developments.
• Stars: The upper-right quadrant represents brands and products with high market share, i.e., a large Return on Investment (ROI), and for this very reason – despite the fact that they may absorb large economic resources to maintain their position – it is not a big deal for companies to continue investing in them, as they hope for long-term success.
• Cash Cows: On the lower right quadrant, we find the profitable “cash cows”: products to be milked as much as possible, because, having achieved a solid leadership position, they keep the company afloat by generating a lot of cash without requiring heavy investment. They usually produce the funds that are later invested in the stars or question marks.
• Dogs: The last quadrant is the bottom left. These are products and brands with low market share and low growth rate. These are dogs, businesses with a weak competitive position in a market of low attractiveness. They offer few prospects for development, which is why they are often “abandoned” with a disinvestment strategy.
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• BCG Matrix in the IT industry
If we wanted to apply the BCG Matrix to the IT sector, we could identify four Apple products and their relative placements. We could point to iPhones as stars, since with each new launch the company sets new sales records. Apple TV, on the other hand, generates some revenue, but probably has not yet reached its potential: it remains a question mark. Apple’s cows will be MacBooks and iMacs. But as the computing industry is slowly becoming more mobile, the need for computers is also diminishing, so we might add Apple’s iMacs and MacBooks among the dogs, where iPods already reside, without a doubt.
• BCG Matrix in the cosmetics industry
Within the large L’Oréal group, there are many different businesses, ranging from luxury to mass-market products. The subdivision within the brand makes it easy to identify the positions in the Boston Matrix: Lancôme falls in the Stars quadrant, as it generates large profits for the group but still remains among a niche market. L’Oréal Men Expert is placed among the Question Marks. Maybelline and Garnier are classified as Cash Cows because they create a lot of cash. Finally we find Kérastase, forgotten in the Dog section.
• BCG Matrix in the clothing industry
Zara can boast branches in more than 90 countries worldwide. We can place among the “dogs” the underwear garments, because there are other competitors that profit more from this niche. Among the “question marks“, however, we find children’s garments. The “star” garments are denim, jersey and the unique collection of bags and accessories. Finally, the most profitable cows include the Trafaluc fabric range, jeans, shoes and skirts, which account for 45 percent of market share.
Business Functions
• BCG Matrix in support of marketing strategy
By fully knowing its offering, a company can carry out an analysis of the markets in which it finds itself in order to direct economic and material resources into promoting products and services that generate the most profit.
• BCG Matrix in support of product life cycle
The BCG Matrix can also be aimed at analyzing the life cycle of products: an initial phase of uncertainty (Question Marks) is often followed by a moment of interest from a niche market (Stars). The path may then lead to a phase of great profitability (Cash Cows), until it reaches – hopefully as late as possible – a state of decay (Dogs).
• BCG Matrix in support of R&D
The analysis that results from using a BCG Matrix provides insight into the target market positioning of a company’s products. At this point, one can consider investing in innovation: Research & Development is the area of a company aimed at developing solutions to improve already existing solutions and foster the creation of new ones.
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Check out more of the Innovation Alphabet:

Gamification
Gamification
Gamification is actually adding a game-like element to make more fun and engaging something that’s not necessarily a game. It’s all about turning a task that might be boring or difficult into a more enjoyable and motivating activity. You can also earn points, badges, and rewards for completing certain actions or challenges. Are you ready to play?
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Business Intelligence
Business Intelligence
A smart business means efficiency: Business Intelligence represents the ability to collect up-to-date data, present it in easy-to-understand formats, and deliver it in a timely manner to employees. Making data-driven decision-making and management processes leads to competitive advantage, reduces inefficiencies, and improves productivity and service at all levels.
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Artificial Scarcity
Artificial Scarcity
We often tend to desire what we cannot have. Or what we are in danger of losing: Artificial Scarcity is a strategy that flaunts a limited number of items that do not correspond to actual availability. The goal is to stimulate the perception in consumers that the stock of items is about to run out and thus create a need based on the “fear of being cut off” or the intention to buy the item in order to resell it at a higher price.
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Subscription Model
Subscription Model
A subscription model is a business tool that generates revenue by charging customers a fee at regular intervals. The company provides products or services to subscribers on a subscription basis, usually monthly or annually. In this way, loyalty has become more important than acquiring new users.
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Holacracy & Flat Organization
Holacracy & Flat Organization
A “flat organization” breaks down the traditional hierarchy and removes its negative connotation, while “holacracy” is the business tool that facilitates its formation. Flat organizations place more emphasis on communication and collaboration, aspiring to a distributed decision-making process that gives each employee a voice. But this is a model that is difficult to implement.
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Mass Customization
Mass Customization
Mass customization is an initiative adopted by companies to embrace the increasingly diversified needs of customers. By offering customizable products and services, consumers feel engaged and can bring their creativity into play. Brands gain from this a boost in perceived value and the opportunity to fuel a positive word-of-mouth marketing.
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Coopetition
Coopetition
If you can’t beat them, join them. Coopetition is a business strategy that defines cooperative and competitive relationships between competing companies in the same young or high-growth market. The goal is to travel a stretch of road together to lower initial research and development costs. Once the desired results are achieved, the companies will return to being enemies as before.
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MVP
MVP
To the disappointment of all sports fans, this is not an article about Michael Jordan. In the language of business, MVP stands for Minimum Viable Product and indicates the version of a new product that has enough features to attract customers. In this way, a team can gather the most feedback with the least effort, improve the prototype, and validate its sale.
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Agile
Agile
Agile is an approach to software development designed to respond to change. Teams quickly analyze the context in which they operate, identify uncertainties faced, and figure out how to adapt to always move forward. Interaction between individuals comes before processes and tools; collaboration with the customer is more important than negotiating contracts.
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Bounded Rationality
Bounded Rationality
The best solutions always come to mind when it is too late. This is because human beings tend to make decisions on the basis of satisfaction rather than optimization. Bounded Rationality means that we are unable to think clearly and linearly, we proceed by trial and error and forget all the possible variables that affect the process. But we are also flawed.
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