Innovation Alphabet
Internet of Things
In a nutshell
Given the variety of possible applications, standards and specific infrastructures, it is complicated to identify a single definition of “Internet of Things.” It could be defined as a network of objects equipped with identification technologies that interact with each other through an internet connection, with the purpose of transferring information in the form of data (huh?). In short, it is about devices evolving, becoming smarter to make our lives easier.
Application Fields
• Healthcare: Much attention is being paid to the monitoring of disease carriers. Increasing the connectivity of medical devices allows for direct communication with the doctor.
• Transportation: Smart cars represent the biggest challenge for automakers. Indeed, they combine the potential of automated driving and the potential of the connected car. They accumulate data and communicate real-time diagnoses, directly alerting the tire dealer if you get a flat tire or the repair shop if the engine is not working as it should. Smart cars also have insurance implications. They collect information about one’s driving skills that, if optimal, could save him or her money on insurance.
• Domotics: Connecting appliances and everyday objects through home automation managers make our homes smart. Sensors connected through smartphones or other devices allow the home’s temperature, lights and even windows to be controlled. They can alert the homeowner to events happening while he or she is anywhere else.
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• Internet of Things in wine farms
Ericsson, together with Intel, Telenor Connexion and MyOmega, has designed a complete cloud-based service aimed at collecting data on air and soil moisture, temperature, and sunlight intensity. This is done through sensors and gateways for the Internet of Things, enabling winemakers to perform predictive analytics, improve resource management and enable real-time remote monitoring.
• Internet of Things in the pharmaceutical industry
Worldwide, 235 million people suffer from asthma. Since it is an incurable condition, regular medical checkups are necessary. The most common asthma treatment is an inhaler, the use of which is effective if done at the right time. But often this is not the case. MyAirCoach is an EU-supported initiative testing smart inhalers that can predict a potential asthma attack a week in advance by analyzing environmental conditions (pollution, temperature, and humidity) and the vital parameters of the patients themselves.
• Internet of Things in the power industry
China Mobile, China’s largest mobile operator, has applied the Internet of Things to public lighting through LED technology in several cities in China, such as Longnan, Bahzou and Guizhou. This measure has resulted in several benefits. For example, through the use of special twilight and motion sensors, city streets are lit only when needed – the system is able to self-regulate when a vehicle or pedestrian passes by. It also allows monitoring of air quality and even traffic, thanks to the GPS linking the light poles together.

Business Functions
• Internet of Things in support of marketing
Heineken leveraged IoT technology to create a dynamic and participatory marketing experience. By placing a number of beer bottles connected to a GPS device on the streets of Amsterdam, the company created a sort of treasure hunt in order to increase the number of visitors to its museum. In fact, the competition was designed to have the tourists finish the competition at the Heineken Experience Museum.
• Internet of Things in support of HR
Servair, an international company specializing in airline catering, improved flow management by automating cargo receiving and vehicle movement. The Internet of Things has helped streamline operations and increase airport security. Once again, objects go from passive to active and, more importantly, intelligent. They participate in production processes by transferring data and maintaining an information link, so that they work alongside the workforce of operational processes.
• Internet of Things in support of management
Nestlé, a world leader in the food industry, has applied the Internet of Things in agriculture and, more specifically, in tomato growing. The goal? To regulate the degree of acidity inside the fruit. Basically, sensors on agricultural drones allow them to detect water stress and pest outbreaks. Later, the same drones can carry out treatments on the specific areas where the problem occurs. By applying this technology, it benefits the company’s agribusiness management department. In fact, a control system that, manually-wise, would involve great effort and large margins for error, is here automated.
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Check out more of the Innovation Alphabet:

Gamification
Gamification
Gamification is actually adding a game-like element to make more fun and engaging something that’s not necessarily a game. It’s all about turning a task that might be boring or difficult into a more enjoyable and motivating activity. You can also earn points, badges, and rewards for completing certain actions or challenges. Are you ready to play?
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Business Intelligence
Business Intelligence
A smart business means efficiency: Business Intelligence represents the ability to collect up-to-date data, present it in easy-to-understand formats, and deliver it in a timely manner to employees. Making data-driven decision-making and management processes leads to competitive advantage, reduces inefficiencies, and improves productivity and service at all levels.
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Artificial Scarcity
Artificial Scarcity
We often tend to desire what we cannot have. Or what we are in danger of losing: Artificial Scarcity is a strategy that flaunts a limited number of items that do not correspond to actual availability. The goal is to stimulate the perception in consumers that the stock of items is about to run out and thus create a need based on the “fear of being cut off” or the intention to buy the item in order to resell it at a higher price.
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Subscription Model
Subscription Model
A subscription model is a business tool that generates revenue by charging customers a fee at regular intervals. The company provides products or services to subscribers on a subscription basis, usually monthly or annually. In this way, loyalty has become more important than acquiring new users.
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Holacracy & Flat Organization
Holacracy & Flat Organization
A “flat organization” breaks down the traditional hierarchy and removes its negative connotation, while “holacracy” is the business tool that facilitates its formation. Flat organizations place more emphasis on communication and collaboration, aspiring to a distributed decision-making process that gives each employee a voice. But this is a model that is difficult to implement.
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Mass Customization
Mass Customization
Mass customization is an initiative adopted by companies to embrace the increasingly diversified needs of customers. By offering customizable products and services, consumers feel engaged and can bring their creativity into play. Brands gain from this a boost in perceived value and the opportunity to fuel a positive word-of-mouth marketing.
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Coopetition
Coopetition
If you can’t beat them, join them. Coopetition is a business strategy that defines cooperative and competitive relationships between competing companies in the same young or high-growth market. The goal is to travel a stretch of road together to lower initial research and development costs. Once the desired results are achieved, the companies will return to being enemies as before.
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MVP
MVP
To the disappointment of all sports fans, this is not an article about Michael Jordan. In the language of business, MVP stands for Minimum Viable Product and indicates the version of a new product that has enough features to attract customers. In this way, a team can gather the most feedback with the least effort, improve the prototype, and validate its sale.
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Agile
Agile
Agile is an approach to software development designed to respond to change. Teams quickly analyze the context in which they operate, identify uncertainties faced, and figure out how to adapt to always move forward. Interaction between individuals comes before processes and tools; collaboration with the customer is more important than negotiating contracts.
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Bounded Rationality
Bounded Rationality
The best solutions always come to mind when it is too late. This is because human beings tend to make decisions on the basis of satisfaction rather than optimization. Bounded Rationality means that we are unable to think clearly and linearly, we proceed by trial and error and forget all the possible variables that affect the process. But we are also flawed.
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